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feat: Implement help request status tracking in Fusion system

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This commit is contained in:
Neil Dorin
2025-10-30 14:13:02 -06:00
parent da0f28a10c
commit 071174fa7d
3 changed files with 109 additions and 6 deletions
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72
src/PepperDash.Essentials.Core/Fusion/IEssentialsRoomFusionController.cs
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@@ -76,12 +76,18 @@ namespace PepperDash.Essentials.Core.Fusion
private bool _helpRequestSent;
private eFusionHelpResponse _helpRequestStatus;
/// <inheritdoc />
public StringFeedback HelpRequestResponseFeedback { get; private set; }
/// <inheritdoc />
public BoolFeedback HelpRequestSentFeedback { get; private set; }
/// <inheritdoc />
public StringFeedback HelpRequestStatusFeedback { get; private set; }
#region System Info Sigs
//StringSigData SystemName;
@@ -297,11 +303,10 @@ namespace PepperDash.Essentials.Core.Fusion
FusionRVI.GenerateFileForAllFusionDevices();
HelpRequestResponseFeedback = new StringFeedback("HelpRequestResponse", () => FusionRoom.Help.InputSig.StringValue);
HelpRequestResponseFeedback.LinkInputSig(FusionRoom.Help.InputSig);
HelpRequestResponseFeedback = new StringFeedback("HelpRequestResponse", () => FusionRoom.Help.OutputSig.StringValue);
HelpRequestSentFeedback = new BoolFeedback("HelpRequestSent", () => _helpRequestSent);
HelpRequestStatusFeedback = new StringFeedback("HelpRequestStatus", () => _helpRequestStatus.ToString());
}
/// <summary>
@@ -1767,10 +1772,59 @@ namespace PepperDash.Essentials.Core.Fusion
{
if (args.EventId == FusionEventIds.HelpMessageReceivedEventId)
{
Debug.LogMessage(LogEventLevel.Information, this, "Help message received from Fusion for room '{0}'",
this.LogInformation( "Help message received from Fusion for room '{0}'",
Room.Name);
this.LogDebug("Help message content: {0}", FusionRoom.Help.OutputSig.StringValue);
// Fire help request event
HelpRequestResponseFeedback.FireUpdate();
if (!string.IsNullOrEmpty(FusionRoom.Help.OutputSig.StringValue))
{
switch (FusionRoom.Help.OutputSig.StringValue)
{
case "Please wait, a technician is on his / her way.":
this.LogInformation("Please wait, a technician is on his / her way.",
Room.Name);
_helpRequestStatus = eFusionHelpResponse.HelpOnTheWay;
break;
case "Please call the helpdesk.":
this.LogInformation("Please call the helpdesk.");
_helpRequestStatus = eFusionHelpResponse.CallHelpDesk;
break;
case "Please wait, I will reschedule your meeting to a different room.":
this.LogInformation("Please wait, I will reschedule your meeting to a different room.",
Room.Name);
_helpRequestStatus = eFusionHelpResponse.ReschedulingMeeting;
break;
case "I will be taking control of your system. Please be patient while I adjust the settings.":
this.LogInformation("I will be taking control of your system. Please be patient while I adjust the settings.",
Room.Name);
_helpRequestStatus = eFusionHelpResponse.TakingControl;
break;
default:
this.LogInformation("Unknown help request code received from Fusion for room '{0}'",
Room.Name);
_helpRequestStatus = eFusionHelpResponse.None;
break;
}
}
else
{
_helpRequestStatus = eFusionHelpResponse.None;
}
if(_helpRequestStatus == eFusionHelpResponse.None)
{
_helpRequestSent = false;
HelpRequestSentFeedback.FireUpdate();
}
HelpRequestStatusFeedback.FireUpdate();
}
@@ -1835,9 +1889,14 @@ namespace PepperDash.Essentials.Core.Fusion
FusionRoom.Help.InputSig.StringValue = requestString;
Debug.LogMessage(LogEventLevel.Information, this, "Help request sent to Fusion from room '{0}'", Room.Name);
this.LogInformation("Help request sent to Fusion from room '{0}'", Room.Name);
this.LogDebug("Help request content: {0}", FusionRoom.Help.InputSig.StringValue);
_helpRequestSent = true;
HelpRequestSentFeedback.FireUpdate();
_helpRequestStatus = eFusionHelpResponse.HelpRequested;
HelpRequestStatusFeedback.FireUpdate();
}
/// <inheritdoc />
@@ -1847,6 +1906,9 @@ namespace PepperDash.Essentials.Core.Fusion
{
FusionRoom.Help.InputSig.StringValue = "";
_helpRequestSent = false;
HelpRequestSentFeedback.FireUpdate();
_helpRequestStatus = eFusionHelpResponse.None;
HelpRequestStatusFeedback.FireUpdate();
Debug.LogMessage(LogEventLevel.Information, this, "Help request cancelled in Fusion for room '{0}'", Room.Name);
}
}

6
src/PepperDash.Essentials.Core/Fusion/IFusionHelpRequest.cs
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@@ -21,10 +21,14 @@ namespace PepperDash.Essentials.Core.Fusion
/// </summary>
BoolFeedback HelpRequestSentFeedback { get; }
/// <summary>
/// Feedback containing the current status of the help request
/// </summary>
StringFeedback HelpRequestStatusFeedback { get; }
/// <summary>
/// Sends a help request
/// </summary>
/// <param name="isHtml"></param>
void SendHelpRequest();
/// <summary>

37
src/PepperDash.Essentials.Core/Fusion/eFusionHelpResponse.cs Normal file
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@@ -0,0 +1,37 @@
namespace PepperDash.Essentials.Core.Fusion
{
/// <summary>
/// Enumeration of possible Fusion Help Responses based on the standard responses from Fusion
/// </summary>
public enum eFusionHelpResponse
{
/// <summary>
/// No help response
/// </summary>
None,
/// <summary>
/// Help has been requested
/// </summary>
HelpRequested,
/// <summary>
/// Help is on the way
/// </summary>
HelpOnTheWay,
/// <summary>
/// Please call the helpdesk.
/// </summary>
CallHelpDesk,
/// <summary>
/// Rescheduling meeting.
/// </summary>
ReschedulingMeeting,
/// <summary>
/// Technician taking control.
/// </summary>
TakingControl,
}
}